Data Privacy & Security

a66 Privacy Policy – How We Handle Your Personal Data

Your privacy matters to us. This Privacy Policy explains what personal information a66 collects from players in the Philippines, how that information is used, and the steps we take to keep it secure.

Last updated: January 2026

1About This Privacy Policy

This Privacy Policy applies to all players and visitors who use the a66 platform, including the website at a66.nz and the a66 mobile application. It describes how a66 collects, processes, stores, and shares personal data in connection with the provision of online gaming services to players in the Philippines.

By registering an a66 account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. This policy should be read alongside the Terms and Conditions, which govern your use of the platform overall.

a66 takes the protection of your personal data seriously. We only collect information that is necessary for the operation of the platform and the services we provide to you as a registered player.

2Data We Collect

a66 collects personal data at different points during your use of the platform. The categories of data we collect include the following:

Data Category Examples When Collected
Identity Data Full name, date of birth, government-issued ID details During KYC verification
Contact Data Email address, mobile number During account registration
Financial Data Transaction amounts, payment method details (e.g. GCash or Maya account reference), withdrawal records When making deposits or withdrawals
Gaming Activity Data Bets placed, game sessions, winnings, promotions used During platform use
Technical Data IP address, device type, browser type, operating system, session duration Automatically during platform access
Communication Data Support chat records, email correspondence When contacting support

We do not collect sensitive data beyond what is required for identity verification and responsible gaming compliance. We do not store full payment card numbers.

3How We Use Your Data

The data a66 collects is used for the following purposes:

  • Account management: Creating and maintaining your a66 account, verifying your identity through KYC, and managing account security.
  • Processing transactions: Handling deposits and withdrawals in Philippine Peso via your chosen payment method.
  • Service delivery: Enabling access to live casino, sports betting, slots, eBingo, and all other platform features available to your account.
  • Promotions and VIP rewards: Determining eligibility for offers, tracking wagering progress, and administering the VIP loyalty program.
  • Responsible gaming: Monitoring account activity to detect patterns associated with problem gambling, and administering self-exclusion or deposit limit requests.
  • Legal compliance: Meeting obligations under applicable law, including anti-money laundering (AML) requirements and reporting obligations.
  • Platform improvement: Analysing usage patterns to improve platform performance, game selection, and user experience.
  • Customer support: Responding to your queries and resolving account issues.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4Legal Basis for Processing

a66 processes your personal data on the following legal grounds:

  • Contractual necessity: Processing required to provide the services you have agreed to when registering an account and accepting the Terms and Conditions.
  • Legal obligation: Processing required to comply with applicable laws, including KYC, AML, and responsible gaming obligations.
  • Legitimate interests: Processing necessary for platform security, fraud prevention, and service improvement — where these do not override your rights.
  • Consent: Where you have provided explicit consent for specific processing activities, such as optional marketing communications.
Where processing is based on consent, you have the right to withdraw that consent at any time by contacting a66 support through live chat or by email.

5Sharing Your Data

a66 does not sell your personal data to third parties. We may share your information only in the following limited circumstances:

  • Service providers: Third-party vendors who assist in operating the platform, including game providers, payment processors, and technology infrastructure providers. These parties process data on our behalf under strict confidentiality obligations.
  • Legal authorities: Where required by applicable law, court order, or regulatory request, we may disclose information to relevant authorities. This includes compliance with anti-money laundering reporting requirements.
  • Business transfers: In the event of a merger, acquisition, or other business restructuring, player data may be transferred as part of the transaction under appropriate protections.

Any third parties who receive player data from a66 are required to handle that data in accordance with applicable privacy laws and are not permitted to use it for their own purposes outside of the services they provide to a66.

6Data Retention

a66 retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law. Retention periods vary by data category:

  • Identity and KYC documents are retained for a minimum period following account closure as required under applicable AML rules.
  • Financial transaction records are retained for the period required by applicable financial record-keeping regulations.
  • Gaming activity data is retained for the period needed to support responsible gaming monitoring, dispute resolution, and regulatory compliance.
  • Customer support communications are retained for a reasonable period to facilitate follow-up queries and complaint resolution.

When data is no longer required for any of the above purposes, it is securely deleted or anonymised in accordance with our internal data management procedures.

7Security Measures

a66 implements technical and organisational measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the a66 platform.
  • OTP (One-Time Password) authentication to protect account login and sensitive account actions.
  • Access controls that restrict internal access to personal data on a need-to-know basis.
  • Regular security reviews and platform updates to address vulnerabilities.
  • Secure storage of KYC documents with restricted access.

While a66 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential. If you suspect your account has been accessed without authorisation, contact the support team immediately through live chat.

a66 will never ask for your password via email, chat, or any other channel. Do not share your login credentials with anyone.

8Cookies and Tracking Technologies

The a66 website and mobile application use cookies and similar tracking technologies to support platform functionality, maintain session state, and analyse usage patterns. The types of cookies used include:

  • Essential cookies: Required for the platform to function, including keeping you logged in during a session and maintaining your preferences.
  • Analytics cookies: Used to understand how players navigate the platform so that we can improve the experience. Data collected through analytics is aggregated and does not identify individual users.
  • Security cookies: Help detect and prevent fraudulent activity on accounts.

Most web browsers allow you to manage or block cookies through browser settings. Note that disabling essential cookies may affect your ability to use certain features of the a66 platform.

9Your Rights Over Your Data

As a player at a66, you have rights regarding the personal data we hold about you. These include:

  • Right of access: Request a copy of the personal data a66 holds about you.
  • Right to correction: Request that inaccurate or incomplete personal data be corrected.
  • Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
  • Right to object: Object to certain types of processing, including processing for direct marketing purposes.
  • Right to data portability: Request a copy of your data in a structured, machine-readable format where technically feasible.
  • Right to withdraw consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the a66 support team through live chat or via email at [email protected]. We will respond to data rights requests within a reasonable timeframe and in accordance with applicable law.

10Children's Privacy

The a66 platform is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. Age verification is a mandatory part of the KYC process.

If we become aware that personal data has been collected from a person under the minimum age requirement, that account will be closed immediately and any associated data will be deleted as required by applicable rules. If you have reason to believe that a minor has registered an account, please contact us immediately.

11Updates to This Policy

a66 may update this Privacy Policy from time to time to reflect changes in how we process personal data, changes in applicable law, or changes to the platform. When material changes are made, we will notify registered players by email or through a notification on the platform dashboard.

The effective date of the current version is shown at the top of this page. We encourage you to review this policy periodically. Continued use of the platform after an updated policy takes effect constitutes your acceptance of the revised terms.

12Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information is being handled, you can reach the a66 team through the following channels:

  • Live Chat: Available 24/7 from inside your logged-in a66 account — the fastest way to reach us.
  • Email: [email protected] — we aim to respond to all enquiries within one business day.

For concerns related to responsible gaming, including requests for deposit limits or self-exclusion, visit the Responsible Gaming page or raise the matter directly with our support team.

How a66 Protects Your Privacy

A summary of the key privacy and data security commitments a66 makes to every Filipino player on the platform.

SSL Encryption on All Data

Every piece of data transmitted between your device and the a66 platform is protected by SSL encryption. This applies to your login, transactions, and all account activity.

We Never Sell Your Data

a66 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes — full stop.

You Control Your Data

You have the right to access, correct, and request deletion of your personal data. Contact support to exercise any of your data rights at any time.

OTP Account Protection

Your a66 account is protected with OTP-based authentication. Sensitive account actions — including withdrawals and password changes — require additional verification.

Minimal Data Collection

We only collect data that is genuinely needed to run the platform, verify your identity, process transactions, and comply with applicable law. We don't ask for more than necessary.

Regular Policy Reviews

This Privacy Policy is reviewed and updated whenever there are changes to how we process data or when applicable laws are updated. The effective date at the top of the page always reflects the current version.

Play with Confidence at a66

Now that you know how we handle your data, register your free account and enjoy live casino, sports betting, slots, and eBingo — all in Philippine Peso, with full data protection and 24/7 support.